Privacy Policy 

 

Effective Date: 19/02/2026

 

1. Introduction

Punchline Promotions respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and safeguard your information when you visit https://punchlinepromotions.co.uk/ or interact with us.

2. Who We Are

Punchline Promotions is a UK-based business providing promotional products and branding services.

Contact details:

• Email: hello@punchlinepromotions.co.uk

We act as the data controller for the purposes of UK GDPR.

3. What Personal Data We Collect

We may collect:

• Identity data – name, company name, job title
• Contact data – email address, phone number, postal address
• Transaction data – order details, enquiry information
• Technical data – IP address, browser type, device information
• Usage data – how you use our Website
• Marketing preferences – communication choices

We only collect data that is necessary for legitimate business purposes.

4. How We Collect Data

We collect personal data when:

• You complete a contact or quote form
• You place an order
• You email or call us
• You sign up to marketing communications
• You interact with our Website

We also receive technical data automatically when you use the Website.

5. How We Use Your Data

We use your data to:

• Respond to enquiries
• Provide quotations and services
• Process orders
• Manage customer relationships
• Improve our Website and services
• Send marketing communications where you have opted in
• Comply with legal obligations

6. Legal Basis for Processing

Under UK GDPR, we rely on:

• Consent – for marketing communications
• Contract – to provide services or quotations
• Legitimate interests – to operate and improve our business
• Legal obligation – where required by law

7. Marketing Communications

You will only receive marketing communications if you have opted in.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

8. Sharing Your Data

We may share data with:

• Website hosting providers
• Payment processors
• IT and email service providers
• Professional advisers
• Legal authorities if required

We do not sell your personal data.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data from loss, misuse or unauthorised access.

10. Data Retention

We retain personal data only for as long as necessary:

• Enquiries – up to 24 months
• Customer records – up to 6 years for tax purposes
• Marketing data – until consent is withdrawn

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent

To exercise these rights, contact us using the details above.

12. Complaints

If you are unhappy with how we handle your data, you may contact the Information Commissioner’s Office at www.ico.org.uk.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.